2006 SURVEY OF INFORMATION TECHNOLOGY

PROFESSIONAL POSITIONS

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Job Families

Computer Operations

Basic Functions:
Monitors and controls the operation of the computer. Able to work at the highest level of all computer operations phases while working on own most of the time.

Job Titles
Computer Operations Manager
Computer Operator, Lead
Computer Operator, Senior
Computer Operator, A
Computer Operator, B
Computer Operator, C

Data Analysis

Basic Functions:
Analyzes and develops logical data base designs, data models and relational data base definitions across multiple computing environments (e.g., host based, distributed systems, client server).

Job Titles
Data Analysis Manager
Data Analysis Technical Specialist
Data Administration Analyst, Lead
Data Administration Analyst, Senior
Data Administration Analyst
Data Administration Analyst, Associate

Data Base

Basic Functions:
Designs, tests, implements, maintains and controls the organization's data bases across multiple platforms, technologies (e.g., physical, relational and object oriented) and computing environments (e.g., host based, distributed systems, client server).

Job Titles
Data Base Manager
Data Base Technical Specialist
Data Base Analyst, Lead
Data Base Analyst, Senior
Data Base Analyst
Data Base Analyst, Associate

 

Disaster Recovery Services

Basic Functions:
Plans for the emergency operation of main frame, client server, network and telecommunications systems.  Maintains, modifies and implements the disaster recovery plan when necessary.

Job Titles
Disaster Recovery Services Manager
Disaster Recovery Services Specialist, Lead
Disaster Recovery Services Specialist, Senior
Disaster Recovery Services Specialist

 

End User Computer Support

Basic Functions:
Provides consultation to business area management and staffs at the highest technical level for all aspects of end user computing and PC/Workstation based LAN systems software and hardware.

Job Titles
End User Computer Support Manager
End User Computing Technical Specialist
End User Computing Specialist, Lead
End User Computing Specialist, Senior
End User Computing Specialist, A
End User Computing Specialist, B
End User Computing Specialist, C

Help Desk

Basic Functions:
Provides guidance, assistance, coordination and follow-up on client questions, and resolves complex problems or malfunctions of all systems applications, hardware and software.

Job Titles
Help Desk Manager
Help Desk Analyst, Lead
Help Desk Analyst, Senior
Help Desk Analyst
Help Desk Analyst, Associate

Information Security

Basic Functions:
Develops, implements, communications, monitors and maintains information security policies and procedures.

Job Titles
Information Security Manager
Information Security Specialist, Senior
Information Security Specialist

Operations Support

Basic Functions:
Monitors systems operations at the highest technical level in a large enterprise-wide highly automated data center.

Job Titles
Operations Support Technical Specialist
Operations Support Specialist, Senior
Operations Support Specialist

PC/LAN Management

Basic Functions:
Consults with client area management and staffs on all aspects of PC/LAN design and configuration in a multi server environment. Participates in the planning, coordination, and installation of new or modified LANs. Identifies and resolves network problems or malfunctions.

Job Titles
PC/LAN Management Manager
PC/LAN Management Technical Specialist
PC/LAN Management Analyst, Lead
PC/LAN Management Analyst, Senior
PC/LAN Management Analyst
PC/LAN Management Analyst, Associate

Production

Basic Functions:
Prepares production jobs for processing, and assures quality control by verifying results of the computer run in accordance with established procedures.

Job Titles
Production Manager
Production Specialist, Lead
Production Specialist, Senior
Production Specialist
Production Standards Controller

Programming

Basic Functions:
Evaluates defined complex client area requirements and processes (e.g., new, enhancements or maintenance), develops and prepares application program solutions which may involve diverse development platforms, software, hardware, technologies and tools.

Job Titles
Applications Programming Manager
Applications Programming Technical Specialist
Applications Programmer, Lead
Applications Programmer, Senior
Applications Programmer, A
Applications Programmer, B
Applications Programmer, C

Project Manager

Basic Functions:
Leads and directs one or more project teams.  Reviews, evaluates project plans and objectives.  Tracks progress relative to time, budget, and demonstrated results.  Negotiates with clients, staff and outside vendors.  Applies effective project management methodologies and control techniques.  Keeps informed of advances in the IT field.

        Job Titles
        Senior IT Project Manager
        IT Project Manager
        IT Project Manager, Lead
      

Software Programming

Basic Functions:
Performs work involving the understanding of complex systems software and the solving of problems on these systems.

Job Titles

Software Programming Manager
Software Programming Technical Specialist
Software Programmer, Lead
Software Programmer, Senior
Software Programmer, A
Software Programmer, B
Software Programmer, C

Software Programming (Micro)

Basic Functions:
Plans, implements, installs, tests and maintains microcomputer software products.

Job Titles
Software Programming Manager (Microcomputers)
Software Programmer Technical Specialist (Microcomputers)
Software Programmer, Lead (Microcomputers)
Software Programmer, Senior (Microcomputers)
Software Programmer, A (Microcomputers)
Software Programmer, B (Microcomputers)
Software Programmer, C (Microcomputers)

Systems Analysis

Basic Functions:
Designs and specifies information systems solutions to address business needs and the methods for installing them.

Job Titles
Systems Analysis Manager
Systems Analyst Technical Specialist
Systems Analyst, Lead
Systems Analyst, Senior
Systems Analyst
Systems Analyst, Associate

Systems Analysis/Programming

Basic Functions:
Evaluates complex client area requirements and processes (e.g., new, enhancements or maintenance), prepares application system specifications, develops, tests, and implements efficient, cost effective application solutions.

Job Titles
Systems Analysis/Programming Associate Director
Systems Analysis/Programming Manager
Systems Analyst/Programming Technical Specialist
Systems Analyst/Programmer, Lead
Systems Analyst/Programmer, Senior
Systems Analyst/Programmer, A
Systems Analyst/Programmer, B
Systems Analyst/Programmer, C

Systems Architecture

Basic Functions:
Participates in the development, specification and communication of the firm's technology architecture plan, the infrastructure components required to support it, and in the integration of corporate and business area architectures.

Job Titles
Systems Architecture Manager
Systems Architecture, Lead
Systems Architecture, Senior
Systems Architect

Systems Consulting

Basic Functions:
Conducts technical studies and evaluations of business area requirements and recommends to client and IT management appropriate technological alternatives. Functions as a liaison between the Systems Consulting, IT and business areas.

Job Titles
Systems Consulting Manager
Systems Consultant, Lead
Systems Consultant, Senior
Systems Consultant

Technology Research

Basic Functions:
Assists in the research and monitoring technological trends and directions, and analysis of the organizational use of IT to identify technological opportunities to support the organization's and business areas' objectives.

Job Titles
Technology Research Manager
Technology Research Consultant
Technology Research Specialist

Telecommunications Analysis

Basic Functions:
Coordinates with clients, development area management and staffs, and vendors, the design and implementation of complex voice and/or data telecommunication projects which typically span multiple business functions and/or integrate both voice and data applications.

Job Titles
Telecommunications Network Manager
Telecommunications Network Technical Specialist
Telecommunications Network Analyst, Lead
Telecommunications Network Analyst, Senior
Telecommunications Network Analyst
Telecommunications Network Analyst, Associate

Telecommunications Engineering

Basic Functions:
Provides centralized systems operational support, administration, installation and maintenance of complex enterprise-wide networks (e.g., telecommunications, UNIX operating systems, LANs, WANs, distributed processing and client server operations).

Job Titles
Telecommunications Engineering Manager
Telecommunications Engineering Technical Specialist
Telecommunications Engineer, Lead
Telecommunications Engineer, Senior
Telecommunications Engineer, A
Telecommunications Engineer, B
Telecommunications Engineer, C

Telecommunications Software

Basic Functions:
Provides centralized systems operational support, administration, installation and maintenance of complex enterprise-wide networks (e.g., telecommunications, UNIX operating systems, LANs, WANs, distributed processing and client server operations).

Job Titles
Telecommunications Software Manager
Telecommunications Software Technical Specialist
Telecommunications Software Analyst, Lead
Telecommunications Software Analyst, Senior
Telecommunications Software Analyst, A
Telecommunications Software Analyst, B
Telecommunications Software Analyst, C

Training

Basic Functions:
Participates in the planning and coordination of the operational and administrative activities of the training section. Develops and conducts training courses.

Job Titles
Training Manager
Training Specialist, Senior
Training Specialist

Quality Assurance

Basic Functions:
Provides consultation at the highest technical level to project teams and client areas assisting with the successful development and implementation of effective computer systems applications across multiple computing environments (e.g., host based, distributed systems, client server).

Job Titles
Quality Assurance Manager
Quality Assurance Analyst, Lead
Quality Assurance Analyst, Senior
Quality Assurance Analyst

Web Development

Basic Functions:
Evaluates complex client area Web Page requirements and processes (e.g., existing Web pages and updates) in conjunction with the Web page graphic design staff develops and prepares Web software/package solutions which may involve diverse platforms, data bases, software, hardware, technologies and tools.

Job Titles
WEB Group Technical Manager
WEB Technical Specialist
WEB Developer, Lead
WEB Developer, Senior
WEB Developer
WEB Developer, Associate

 

LAN Administration

Basic Functions:
Manages and coordinates the administrative activities required to support a large complex Local Area Network (LAN) and is responsible for site setup, user training, hardware/software installation, maintenance and support and documentation of hardware/software logs and operating procedures.

Job Titles
LAN Administration Manager
LAN Administrator, Lead
LAN Administrator, Senior
LAN Administrator

Change Management

Basic Functions:
Controls the movement of application components from the development to the production environment.

Job Titles
Change Management Manager
Change Management Specialist, Senior
Change Management Specialist

 

UNIX Systems Administration

Basic Functions:
Manages and coordinates the administrative activities required to support a large, complex UNIX based system.

Job Titles
Unix Systems Administration Manager
Unix Systems Administrator, Senior
Unix Systems Administrator

Web Systems Analysis

Basic Functions:
Designs and specifies Web or e-commerce systems solutions and the methods for installing, testing and maintaining them.

Job Titles
Web Systems Analysis Manager
Web Systems Analyst Technical Specialist
Web Systems Analyst, Lead
Web Systems Analyst, Senior
Web Systems Analyst,
Web Systems Analyst, Associate

Web Engineering

Basic Functions:
Provides systems operational support, technical skills to monitor, operate and maintain Web sites, tests new methods, software, hardware, data flow and interfaces with existing systems. Assists in planning and administration of the Web Engineering Section.

Job Titles
Web Engineering Manager
Web Engineering Technical Specialist
Web Engineer, Lead
Web Engineer, Senior
Web Engineer, A
Web Engineer, B
Web Engineer, C